- What is your Return Policy?
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Digital Pattern purchases are non-refundable. We may grant an exception in certain limited circumstances, so we encourage you to email us if you are unhappy with your purchase or find you’ve already purchased the pattern in the past.
- Can I include my designs in your catalog?
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We accept new Pattern designers to join the Legacy Quilting catalog to sell designs from time to time. Income sharing ratios are based on relative levels of responsibilities for the designer and Legacy Quilting. Designs by quilters often fill a need experienced by other quilters who appreciate the opportunity to buy the design. Please reach out via email if you are interested in selling with us.
- How do I get my patterns once I have paid for my order?
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After you have completed payment, you will be redirected immediately to a Legacy Quilting page to download your patterns. Do not close the Legacy Quilting website until the download page has been viewed. You will also be sent an email with a link to download your patterns.
- I have paid for my patterns, but have not received an email yet?
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Your email may have been caught in a SPAM filter, please check your Junk Mail folder for an email from info@legacyquilting.com. Please add @legacyquilting.com to your address book to avoid having emails about quilting patterns placed in your junk or spam folders. If you are still unable to find the email, please send us an email and we will be happy to send you the patterns you’ve purchased.
- What file format does my quilting machine use?
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A-1 Quilting Machines (qli, dxf)
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ABM Innova (pat, dxf)
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APQS Quilt Path (hqf, qli, txt)
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Autocad (dxf)
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Babylock (qli)
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Bernina (sew, bqm)
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HandiQuilter (hqf, qli)
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IntelliQuilter (iqp, dxf)
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Machine Quilting Robot (mqr)
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PC Quilter (txt)
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QBOT (plt)
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Quilt EZ (qcc)
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Quilt Magician (qli)
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SideSaddle (ssd, cqp, qli)
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Statler (dxf)
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Statler Stitcher (qli)
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Viking (hus)
- Can I receive copies of the patterns I have purchased?
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Legacy Quilting will provide, at any time and at no cost, a copy of any pattern previously purchased. This may be necessary due to catastrophic loss, change of format, change of computer, etc.